Yes. The Visioframe app is available for free download from the Apple Store (iOS) or Google Play (Android).

Your Visioframe needs internet access to connect with family members or friends and receive photos and messages. However, if you live in a location where it is not possible to connect the frame to Wi-Fi, your frame can be connected via a 3G SIM card.

Yes, you can easily change the name of my user account in the Visioframe mobile application. To do this, click on your User Profile, then click on your account name. Enter your new name and validate.

Of course, you can view the complete history of your shipments. A grey tick shows that the message has been sent, and a green tick indicates that your message has been seen.

No. Each user can upload as many photos as they want to the frame. (attention a limit of 20 photos will be displayed in real time on the frame) We invite you to share photos as regularly as possible rather than a lot at once. We have set up this system to encourage daily use [...]

The Visioframefamily supports "Sleep Mode" which will automatically turn the frame off or on at the pre-configured time. This feature can be configured in the device settings.

Of course, you can send your photos on the frame and accompany them with personalised text messages with the most beautiful smiley's. The number of characters per photo is limited to 100.

With the app, you can send photos to all your connected Visioframe photo frames from anywhere in the world. Photos will appear in seconds, so you can share precious moments as they happen. 1. Select or take a picture In the Visioframe application, you select a photo from your gallery or take a new photo. [...]

Yes, you can add as many family members or friends as you like to send photos to your Visioframe. All they need to do is download the free Visioframe app from the Apple Store (iOS) or Google Play (Android)

The legal warranty is 2 years from the date of purchase. In case of problem, please send an email to info@visioframefamily.com